Curvo's privacy policy

What data we collect when you visit our website

By visiting Curvo's website, we may collect some data. If you wish to get a rundown of  Curvo's privacy policy for our app, head on over here.              


Curvo SRL (“Curvo” or “we”) provides the website for informational and educational purposes. Nothing in Curvo’s website is intended to be, nor should it be understood as being investment advice from us

We update the Curvo website on a regular basis, it does not warrant that the information or materials contained in the website are current or accurate or that any of the products or services featured on Curvo are available. We may change the materials that are published on the website at any time without notice but we will publish the new services below. Ask us (hello@curvo.eu) for an explanation if you do not understand something.

Data controller and contact details

Curvo is the data controller in respect of the personal data we receive in connection to our app. Curvo is a private limited liability company and has its registered office address at Quai Paul Verlaine 2, Boîte 2, 6000 Charleroi, Belgium.

Curvo has appointed a data protection officer which is Yoran Brondsema. In case of any questions in relation to our use of your personal data, you can contact our data protection officer using the following email address: yoran@curvo.eu.  

Personal data that we process

We collect and process the following information when you're visiting Curvo's website:

  1. Device information: the device that you’re using, including your IP address and information about its operating system, platform and version.
  2. Usage details: the date and time you visit Curvo's website, the usage patterns, traffic data and logs.
  3. Other personal information: any other information that is shared with Curvo via email or via our in-app chat.

How we protect your personal data

Curvo has implemented appropriate technical measures to secure the processing of personal data. These safeguards are designed to keep personal data protected from unauthorized access. This includes the encryption of communications via SSL, encryption of information during storage, firewalls and access controls.

All Curvo team members and contractors, who will have access to personal data on our instructions, will be bound to confidentiality and we use access controls to limit access to individuals that require such access for the performance of their responsibilities and tasks.

How long do we retain your data

We collect, use, disclose and otherwise process your personal data that is necessary for the purposes identified in this privacy policy or as permitted by the Data Protection Rules. If we require personal data for a purpose inconsistent with the purposes we identified in this privacy policy, we will notify you of the new purpose and, where required, ask for your consent to process personal data for the new purposes.

We retain your personal data as long as you access and make use of the Curvo app. In any case we will retain your personal data and keep your profile active until you, or under exceptional circumstances, we end our customer relationship with you. After our customer relationship with you has ended, we will retain your personal data for a limited period of time.

Our retention periods for personal data are based on business needs and legal requirements.

Your rights

Under GDPR, you have rights in relation to your personal data:

  1. Right of access: you can obtain confirmation on how your personal data is being processed but also obtain a copy of the personal data we maintain about you.
  2. Rectification: you are free to ask us to change any inaccurate personal data that we process.
  3. Erasure: you are free to ask us to delete any personal information that we no longer have a legal ground to process.
  4. Restriction: you can ask us to mark certain personal data as restricted whilst complaints are resolved.
  5. Portability: you can ask us to transmit the personal data that you have provided to us and we still hold about you to a third-party electronically.    

If you wish to exercise one of these rights, please contact our data protection officer directly at yoran@curvo.eu. Simply specify your request and to indicate to which personal data your request relates.

If you’re unhappy with how we respond to you, you have the right to complain to the Belgian Data Protection Authority. You may lodge a complaint (in French, Dutch or German) through their website.

Third parties that we work with

Website analytics

Amplitude (Sonalight, Inc.): we collect various information from your device when exploring Curvo's website. We process trackers and usage data to see how you're visting Curvo and improve our service accordingly.

Place of processing: United States 🇺🇸

Privacy Policy

Google Analytics (Google Ireland Ltd): we collect the data to track and examine how you land on Curvo's website and your IP address.

Place of processing: Europe 🇪🇺

Privacy Policy

Google Tag Manager (Google Ireland Ltd): we collect usage data on how you visit Curvo's website.

Place of processing: Europe 🇪🇺

Privacy Policy

Help, communication and chat

Calendly (Calendly LLC): this service allows you, as a visitor to Curvo's website, to schedule a time to chat to one of the founders. You can book a time directly from our website using their embedded form. They collect your email address if you book a time.

Place of processing: United States 🇺🇸

Privacy Policy

Crisp Widget (Crisp IM SARL): this service allows us to chat with you within Curvo's app and also to provide a help centre. We collect browsing and usage data within the app. Note that your conversations with us within the app are all logged.

Place of processing: France 🇫🇷

Privacy Policy

Sutori (HSTRY LTD.): this service allows us to add interactive content in the form of vertical presentations that you view on our website. We collect browsing and usage data within the app.

Place of processing: United States 🇺🇸

Privacy Policy

Social media

Instagram Widget (Facebook Ireland Ltd): we display Instagram's logo on our website but also if we embed posts and content from Instagram.

Place of processing: Europe 🇪🇺

Privacy Policy

Soundcloud (Soundcloud Inc.): we embed audio interviews on some of our articles. These are uploaded using Soundcloud's audio feature. They track usage data.

Place of processing: Europe 🇪🇺

Privacy Policy

Twitter (Twitter Inc.): we display the ability to Tweet button on our website and in some of our webpages. They can track usage data from this.

Place of processing: United States 🇺🇸

Privacy Policy

Applicable law 🇧🇪

The website and the terms and conditions shall be governed by Belgian law and the Belgian courts shall have exclusive jurisdiction over any disputes arising from the website. 

This page was published on September 30, 2021.